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The B2B buying journey – stop trying to control it

The B2B buying journey – stop trying to control it

by Sabrina Forbes | Feb 2, 2021 | B2B Marketing, Brand, Client Experience Mapping (CX), Customer Experience Mapping, Purchase Journey Mapping, Target Market Mapping

As B2B marketers, we often get caught up in controlling the B2B buying process because we treat it as a linear journey, with predefined touch points. We often try to control what content we deliver, when in the journey, as we chart the paths we’d like...
The Psychology of Making Decisions

The Psychology of Making Decisions

by Andi Michlo | Mar 22, 2019 | Audience Personas, Brand, Client Experience Mapping (CX)

This article is about the psychology of making decisions and how marketers continually try to ‘nudge’ our decisions when it comes to what we buy. Imagine this decision making scenario: You’re running late for a meeting. So, you edge the speedometer...
Account based marketing is making a comeback

Account based marketing is making a comeback

by Andi Michlo | Jan 15, 2019 | Audience Personas, Brand, Client Experience Mapping (CX)

Account-based marketing (ABM) as a marketing concept is nothing new. B2B organisations have been practicing ABM for a long time — but never in the kind of coordinated fashion that has recently shown such powerful results. To learn more about our 8 step ABM...
The era of post-modern marketing

The era of post-modern marketing

by Andi Michlo | Jan 14, 2019 | Audience Personas, Brand, Client Experience Mapping (CX)

This article originally appeared on Business Live. Warren Moss speaks to The Redzone team. It’s the age of post-modern marketing, when creativity and storytelling are combined with modern technology and a focus on human behaviour. At a time when it’s a race to catch...
#BizTrends2019: The importance of the shift to post-modern marketing

#BizTrends2019: The importance of the shift to post-modern marketing

by Andi Michlo | Jan 7, 2019 | Audience Personas, Brand, Client Experience Mapping (CX)

Words by Warren Moss CEO and founder of Demographica I think the increasing importance of the adoption of marketing technology is going to see B2B marketing teams starting to identify as pre-modern marketers and start seeking out ways to move from there to a...
The value of taking your staff out of the office and into unique environments

The value of taking your staff out of the office and into unique environments

by Andi Michlo | Dec 12, 2018 | Audience Personas, Brand, Client Experience Mapping (CX)

Words by Claire Denham-Dyson, head anthropologist As an organisation, how do you manage the effects of a hyper-productive team? How do you mediate hard work with creative play? The traditional model of brainstorming and networking within the confines of a room, and...
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